Bernards will accept claims for returns of damaged or defective merchandise within 90 days of invoice. We reserve the option of repairing or replacing any part (s) found to be defective in workmanship. All items must be inspected by an authorized Bernards representative before the claims can be submitted. Please provide digital photos of all defects.
Returns will only be accepted through the retail dealer who purchased the merchandise.
All merchandise authorized for return must be returned in its original box along with the original invoice information. A 15% restocking fee may apply. Any freight charges or delivery fees associated with returns will be at the dealer’s expense.
review date: 7/10/2014
Hi, I'm Barbara. Welcome to Home Gallery Stores. We offer extra discounts on most orders over $1500. Please submit the form below with model numbers and quantities of items you are interested in. I will respond to any questions and provide you with a price quote by email.