I'm just writing to confirm that I have received my Broyhill doorchest and Pleasant Isle Paula Dean chairs. They are in great condition and I love them.
I must say I was quite impressed by your delivery men. They called to let me know when they were 20 minutes away. They arrived and I watched from my window as they very meticulously removed the furniture from their truck. They were not hasty nor impatient and they handled the furniture with much care. When they came into my home they conducted themselves with such etiquette, such professionalism; very respectably. They greeted me and asked where did I want the furniture. They unwrapped it care?fully!
And I must add something that you may not get. They were very presentable in appearance, looking well rested, very clean and into their job at hand. For me this is quite important?it eliminates the intimidation factor of strangers being in my home. This made me feel very comfortable having them in my home.
I was so pleasantly surprised, especially in light of the distance your service travels from.
I also must add that during the wait period from the time I was informed that A&O would be delivering my furniture, any time I called with questions, and that was quite a number of times, I was always, always greeted with politeness, patience, always got a very timely call back and what ?took the cake? for me was that several of my conversations with your representatives ended with ?Have a blessed day? from your representatives. I say that is priceless representation! (I have to tell you I asked myself on more than 1 occasion after dealing with your group, ?Who are these people??)
I can only end by saying your organization is a ?Class Act!?
It has been very much of a pleasure doing business with you all. You?ve made ordering long distance the best way to go!
Thank you so much!
Sincerely, Patricia Harrison
- Patricia Harrison 12/07/2011,
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