FAIRMONT DESIGNS LIMITED WARRANTIES
Fairmont Designs conveys the following limited warranties to the original purchaser under normal residential use. Submitted claims must come through an authorized Fairmont Designs dealer. The product information tag (law label) attached to the product must be available for Fairmont Designs customer service representative at the time a warranty issue is reported.
Frame & Spring Construction
Frame and/or spring failure, other than abuse, are covered by a limited lifetime warranty. Beginning from the purchase date, Fairmont Designs, at its option, will have an authorized dealer repair the defect or replace the part that is defective at a cost not to exceed $50.00. After the first year, Fairmont Designs will send a replacement
part, if still available. Dealer should call Fairmont Designs for cost. Fairmont Designs will not assume responsibility for installation of part(s) nor for pick-up or delivery charges incurred by the dealer.
Foam Cushion Cores
All seat cushion cores are warranted to the original purchaser against loss of resiliency due to manufacturing defects for a period of 3 years from the date of purchase. All foam cushion cores will soften with normal use and tend to conform to the shape of the user. This is considered normal wear and not a manufacturing defect.
Upholstery Fabrics & Feather Blend Cushions
The manufacturers of upholstery fabrics do not warrant products for wearability or color fastness (fading); whether stain-protected or not; therefore Fairmont Designs cannot assume this responsibility. However, Fairmont Designs does warrant outer coverings to be free of defects and void of seam slippage, fabric separation or nap loss for a period of one year from date of purchase. Feather Blend cushions are also covered by a one year warranty against defects in materials and workmanship. Due to the shape comforming nature of these cushions, some flattening may occur. This is normal and not considered a defect. Simply fluff and/or flip to return them to their original shape and loft.
If recliner mechanism or part thereof fails to perform as warranted under normal use, or is deemed defective by the authorized dealer during the first year from date purchase, Fairmont Designs will replace the mechanism at no charge; and will also pay an installation fee not to exceed $50.00. We reserve the right if necessary to have the
mechanism returned to the factory. Fairmont Designs will not be responsible for pick-up or delivery charges incurred by the consumer or authorized dealer.