Furniture Protection made simple.
*Please refer to your protection plan document for specific coverage details.
* Protection Plan DOES NOT COVER: Outdoor Furniture, Clocks, Accessories, Rugs, Lamps, or Bedding, among other items.
Low Price Guaranteed
If you find merchandise for a lower price within 30 days of your purchase, Home Gallery Inc., will refund the difference between the two orders to you, as long as the order/item: is the exact same item(s) and model number(s); includes the same delivery method and level of service; is from an online-only retailer; is from a Better Business Bureau accreditted retailer; is brand new, factory-direct; is not a Clearance or Closeout item. Orders submitted for our "Low Price Guarantee" must be verified via a written quote from the competing online retailer.
Cancellation & Return Policy
Requests for Cancellation are not complete until confirmed in writing (via e-mail) by your Salesperson. Orders cancelled within 24 hours of purchase are not subject to a restocking fee unless the manufacturer has shipped the order. Orders cancelled after 24 hours of purchase and before contact from the Shipper are subject to a 25% restocking fee. Orders cancelled or returned after the shipper contacts the purchaser, at delivery, or within 7 days of delivery are subject to a 50% restocking fee. Shipping fees paid by the purchaser, if any, will not be refunded once the shipper contacts the purchaser, at delivery, or within 7 days of delivery.
All sales are final for Bedding; Custom Upholstery; Made-to-Order Casegoods, Outdoor Furniture, and Upholstery; Mattresses; Clearance and Closeout items. Final Sale items will not be accepted for return.
I am sending this email to you because I absolutely love my furniture. It came much earlier than I expected in 4 weeks instead of the 6 to 8 weeks which I was quoted. I also thought it was being shipped separately. I thought the tables were being shipped and then I would be receiving my couch and chair in another shipment. Much to my surprise, it was all in one shipment. The delivery and set up was amazing. I have recommended Home Gallery Stores to two friends and also I was having problems with my cable for my TV. I called for assistance and was speaking to a female technican and while by tv cable was resetting, I began telling her about my furniture. I recommended Home Gallery Stores to her as well. In the future, I will definitely be a repeat customer.
Thanks for the great service and have a wonderful day!!!