Furniture Protection made simple.
*Please refer to your protection plan document for specific coverage details.
* Protection Plan DOES NOT COVER: Outdoor Furniture, Clocks, Accessories, Rugs, Lamps, or Bedding, among other items.
Low Price Guaranteed
If you find merchandise for a lower price within 30 days of your purchase, Home Gallery Inc., will refund the difference between the two orders to you, as long as the order/item: is the exact same item(s) and model number(s); includes the same delivery method and level of service; is from an online-only retailer; is from a Better Business Bureau accreditted retailer; is brand new, factory-direct; is not a Clearance or Closeout item. Orders submitted for our "Low Price Guarantee" must be verified via a written quote from the competing online retailer.
Cancellation & Return Policy
Requests for Cancellation are not complete until confirmed in writing (via e-mail) by your Salesperson. Orders cancelled within 24 hours of purchase are not subject to a restocking fee unless the manufacturer has shipped the order. Orders cancelled after 24 hours of purchase and before contact from the Shipper are subject to a 25% restocking fee. Orders cancelled or returned after the shipper contacts the purchaser, at delivery, or within 7 days of delivery are subject to a 50% restocking fee. Shipping fees paid by the purchaser, if any, will not be refunded once the shipper contacts the purchaser, at delivery, or within 7 days of delivery.
All sales are final for Bedding; Custom Upholstery; Made-to-Order Casegoods, Outdoor Furniture, and Upholstery; Mattresses; Clearance and Closeout items. Final Sale items will not be accepted for return.
Just a note to let you know that the bed I ordered came in even more beautiful than I expected. The gorgeous wood headboard and footboard are a perfect match to my antique dressers and vanity. The gentlemen who set up the furniture were quick, courteous, and did a great job.
Thanks again for your prompt, helpful service!
P.S. I hope to do business with you again...soon!