Furniture Protection made simple.
*Please refer to your protection plan document for specific coverage details.
* Protection Plan DOES NOT COVER: Outdoor Furniture, Clocks, Accessories, Rugs, Lamps, or Bedding, among other items.
Low Price Guaranteed
If you find merchandise for a lower price within 30 days of your purchase, Home Gallery Inc., will refund the difference between the two orders to you, as long as the order/item: is the exact same item(s) and model number(s); includes the same delivery method and level of service; is from an online-only retailer; is from a Better Business Bureau accreditted retailer; is brand new, factory-direct; is not a Clearance or Closeout item. Orders submitted for our "Low Price Guarantee" must be verified via a written quote from the competing online retailer.
Cancellation & Return Policy
Requests for Cancellation are not complete until confirmed in writing (via e-mail) by your Salesperson. Orders cancelled within 24 hours of purchase are not subject to a restocking fee unless the manufacturer has shipped the order. Orders cancelled after 24 hours of purchase and before contact from the Shipper are subject to a 25% restocking fee. Orders cancelled or returned after the shipper contacts the purchaser, at delivery, or within 7 days of delivery are subject to a 50% restocking fee. Shipping fees paid by the purchaser, if any, will not be refunded once the shipper contacts the purchaser, at delivery, or within 7 days of delivery. All sales are final for Bedding; Custom Upholstery; Made-to-Order Casegoods, Outdoor Furniture, and Upholstery; Mattresses; Clearance and Closeout items. Final Sale items will not be accepted for return.
White Glove Delivery
This service includes up to 30 minutes of in-home delivery, set-up, light assumbly, and debris removal. Assembly time and use of tools vary by carrier. Please email your salesperson for details pertaining to your order for assumbly time and use of tools. Our delivery partners will not connect, install, attach, or affix goods delivered to existing fixtures, walls, or furniture in your home. The following commonly requested services are not included in delivery set-up: hanging mirrors on walls, installing anything that attaches to a permanent fixture, assembly of cribs, attaching headboards to existing bed frames, or installation of wood/glass shelves.
We lost everything due to Hurricane Ike. Finding the right bedroom suite to replace the Kincaid set purchased 25 years ago was going to be difficult, until we found Home Gallery. After much diliberation we decided to "roll the dice" and order the Pulaski Poster Bed, Dresser, Mirror, Nightstand, and 5-Drawer Chest. We were very nervous about the potential for damage during transit. The furniture arrived yesterday, and we were shocked to say the least. The furniture is beautiful, not a dent or scratch could be found. The delivery men assisted in the inspection and were very pleasant and professional. They even placed our box spring and mattress on the bed. You might consider giving your delivery men a token of appreciation. Everyone we talked to at Home Gallery was courteous and knowlegable about the products. Thank You Home Gallery! We will recommend you to our friends and we will sure shop with you guys again.- Robert Everett, Orange TX View All Testimonials