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GOOD AFTERNOON LEE,
I'M TAKING THIS TIME TWO FOLD, TO PASS ALONG MY EXPERIENCE WITH YOUR COMPANY.
I'M AN OWNER IN THE APARTMENT RENTAL & MANAGEMENT BUSINESS AND KNOW TOO WELL THAT HUMAN NATURE TENDS TO ALWAYS FIND TIME TO COMPLAIN BUT TOO SELDOM FINDS TIME TO SAY "NICE JOB &/OR THANKS".
BONNIE IS TRULY A "KEEPER". I FIND IT A BIT SCAREY TO ORDER ONLINE LINE BUT WEIGHING OUT THE OPTIONS FOR AVAILABILITY OF PRODUCT LINES AND PRICE VERSES LOCAL, I OPTED TO TAKE A CHANCE WITH YOU, NONE THE LESS.
I CAN ONLY SAY THAT FROM THE VERY 1ST CONTACT, BONNIE RESPONDED WITHIN PROBABLY AN HOUR OF MY FIRST EMAIL. SHE IS POLITE, PATIENT, EFFICIENT AND KNOWLEDGEABLE. SHE REPRESENTED YOUR COMPANY IN A VERY PROFESSIONAL MANNER. I HOPE SHE'S A TEAM PLAYER IN THE OFFICE, I COULD USE A FEW LIKE HER.
SECONDLY, I'D LIKE TO SAY "THANK YOU" TO YOU PERSONALLY, FOR THE DISCOUNT. IT IS TRULY APPRECIATED. THIS IS A LARGE PURCHASE FOR US. AS SOMEWHERE ALONG THE LINE, I TOLD BONNIE, THAT I'VE BEEN WAITING FOR NEW FURNITURE FOR 50+ YEARS AND AM ACTUALLY EXCITED ABOUT THIS PURCHASE. NOW IF WE CAN JUST GET IT DELIVERED IN A SHORT TIME FRAME & IN GOOD CONDITION, I WON'T BE ABLE TO ASK FOR A BETTER ALL AROUND EXPERIENCE.
ENJOY YOUR DAY AND THANK YOU AGAIN, LEE.
SINCERELY,
LAURIE KLEIN-CHO