With proper care and attention, you will be able to enjoy your new AICO Furniture for years to come.
AICO warrants its wood furniture to be free from defects in material and workmanship for a period of one (1) year from date of delivery to the consumer. Please keep your original delivery receipt, as it will be required for any warranty claim. This warranty is not transferable and does not apply to merchandise purchased "as is" (i.e. floor samples or clearance center items).
We at AICO warrant our decorative bedding to be free from defects in workmanship and materials for 30 days from receipt of delivery. Please contact your AICO® dealer if you find any defects with your new bedding. Your dealer will need a copy of your original delivery receipt, and they will handle the repair or replacement of your defective piece.
AICO warrants its upholstery products to be free from defects in material and workmanship for the length of time specified below. Please keep your original delivery receipt, as it will be required for any warranty claim. This warranty is not transferable and does not apply to merchandise purchased "as is" (i.e. floor samples or clearance center items).
AICO warrants to the original owner/consumer that the upholstered frame will be free from manufacturing defects for the life of the product. This warranty applies for the lifetime of the product as long as it remains upholstered in the original fabric and is used under normal residential wear and conditions.
AICO warrants to the original owner/consumer that the springs will be free from manufacturing defects for the life of the product. This warranty applies for the lifetime of the product as long as it remains upholstered in the original fabric and is used under normal residential wear and conditions.
AICO warrants to the original owner/consumer that the exposed finished wood trim will be free from defects in material and workmanship for a period of one (1) year from date of delivery to the consumer.
AICO warrants to the original owner/consumer that the cushions will be free from manufacturing defects for a period of three (3) years from the date of delivery to the consumer. It should be noted that a slight softening and loss of resiliency will occur in all foam, polyester fiber, and other filling materials as a normal result of use and aging and is not considered a manufacturing defect.
Are only warranted to the extent of the warranty provided by the fabric suppliers to AICO. Manufacturers of upholstery fabrics typically do not guarantee their products for wear because they cannot control its use. Color fastness, shrinkage, and pilling of fabrics are not covered under this warranty. Consistent with major fabric producers and furniture manufacturers, AICO in its sole discretion may refuse warranty coverage where "after market" fabric, leather protectors, or coatings have been applied. Chemicals in these applications can change the characteristics of certain fabrics and cause early failure, color changes, and other damage. We appreciate your understanding of this policy.
How much do you charge for delivery?
HomeGalleryStores.com is strictly an online furniture retailer. We have built relationships with furniture manufacturers from all over the world, to be able to offer a wide variety of furniture, for our customers from the convenience of their home at the very best prices.
How would my furniture be delivered?
The majority of items offered on our website will be delivered and set up in your home with a professional furniture delivery company. You will be contacted in advance to schedule a delivery appointment. At the time of delivery, your furniture will be brought to the room of your choice, assembled, and we will remove the packaging materials when we are done. If you see "FREE DELIVERY AND SETUP" on the product page to the left of the "Add to Cart" button, you can rest assure this service will be included with your order at no additional cost! You will be thankful when we are hauling in that new 500-pound china cabinet, not you! We obviously pay a lot more for this service then our competitors do, whom only drop the furniture at your curb. We simply believe it is worth the extra expense to make sure that our customers are happy and that furniture arrives right the first time. Home Gallery Stores will work tirelessly to make sure that you have a positive experience working with us.
Smaller items (and office furniture from Bush and Bestar as well as all TOV orders), that list "FREE HOME DELIVERY" will ship via FedEx, UPS, or LTL service. If assembly is required it will be the customer's responsibility to assemble the furniture. Only a small percentage of our orders ship this way, however, we do offer items that it's simply not economical to do a white glove delivery.
Where do you deliver?
We deliver anywhere in the continental 48 states. Delivery is currently not available to Alaska or Hawaii. However, we have many international customers who heard about us, or found our great deals online. Home Gallery Stores will work with your selected freight forwarder, and will deliver your order to them at no charge!
How long does it take to receive my furniture?
In-Stock items usually ship within 2 to 7 days. Delivery time to your home is generally 2 to 4 weeks from when your order is placed (based on where you are located). We have over two dozen distribution centers, and if you are fortunate to live near one of them it is very possible that you will receive your order in less then 2 weeks! Since Inventory changes frequently we will provide an estimated ship date when you place your order. We will send you updates via e-mail as soon as they are available and keep you updated as the order moves along.
For more information on delivery, please call our friendly staff at (804) 249-4444 or email [email protected] and we will be happy to answer any questions or assist you in placing your order.