Any claims for damaged merchandise must be made against the freight carrier.
Before signing the freight bill, please check all cartons for possible damage by the carrier.
There are no returns or exchanges on new merchandise in good condition.
There are no returns or exchanges on "Close Outs".
Crown Mark must be notified the day of receipt of merchandise or the next business day when there are any shortages or damages.
Crown Mark will send the parts to repair any defective goods either by UPS or with the next order.
Please note that spare parts with glass, marble, ceramic, mirrors, and some oversized pieces can not be sent by UPS.
Requests for spare parts must be placed no later 90 days after shipment.
Crown Mark does not offer a warranty to the consumer. Any warranty offered is based solely at the discretion and is the responsibility of the retailer from whom the product is purchased.
Please be advised that Crown Mark's furniture
is for household use only, and is not intended for
We recommend the products be cleaned with a dry, soft cloth
review date: 7/10/2014