NE Kids warrants to the consumer, who makes the original purchase of NE Kids products, a 1-year warranty against defects in the material or workmanship of furniture components. NE Kids will repair or replace any piece of furniture, which is defective in materials or workmanship. As used in this warranty, “defects” are defined as meaning imperfections in components, which substantially impair the usability of the product.
Your NE Kids furniture requires some routine maintenance. Please take care to treat your NE Kids furniture like the fine product it is. Proper care and use are essential to preserving your rights under this warranty.
This warranty protects you only when you purchase NE Kids products from an authorized NE Kids Retailer.
This warranty applies only when you have purchased a NE Kids product for your
own normal indoor household use (including use as a gift to another for household
purposes) and not for resale or commercial use, which includes rental, business, and
institutional or other non-residential use.
This warranty applies under conditions of normal use only. This warranty does not apply to defects that result from accident, misuse or abuse, intentional damage, fire, flood, alteration or modification of the product, negligence, exposure, or use of the product in a manner inconsistent with its intended use. Additionally this warranty does not cover
damage resulting from inadequate maintenance, cleaning, or care or any condition resulting from other than ordinary residential wear or from any use for which the product was not designed.
This warranty applies only as long as the product continues to be held for use by the original purchaser. The warranty cannot be transferred to subsequent owners or users of the product, and it shall be immediately invalidated in the event that the product is resold, transferred, leased or rented to any third party or person other than the original
Receipt of your Warranty Registration
The limited warranty set forth herein will be activated on the day of purchase. You must submit your sales receipt as proof of original purchase as a condition precedent to coverage under this limited warranty.
Any product modification by dealer, consumer, or other parties not authorized by NE Kids will void this warranty.
Floor Samples or Products purchased “AS IS”
This warranty does not cover floor samples or products designated “AS IS” at the time of purchase.
Product must be assembled according to directions. Failure to assemble product correctly shall void the warranty. Care instructions are enclosed, failure to follow these instructions shall void your warranty.
Ageing of the finish is to be expected and is not a manufacturers defect. Imperfections in the finish caused by natural expansion and contraction of the wood are not considered manufacturers defects. Minor splits and cracks in the finish and the wood that do not pose a safety risk to the user are not considered manufacturers defects.
Because of craftsmanship and use of natural materials in NE Kids products, minor variations can occur from piece to piece, as in the matching of color, grain, or texture of wood. This warranty does not cover minor differences, or differences between floor samples or printed illustrations and your furniture.
We do not pay for shipping and handling on warranty items.
Any claim against this warranty must be presented in writing to the Authorized NE Kids Retailer. The Authorized NE Kids Retailer will then contact NE Kids. If NE Kids determines that replacement is impractical you will be furnished a substitute unit of the same or similar color, design, style and quality unless NE Kids no longer carries the product.
Digital photography of your furniture and the defective piece/area is absolutely necessary to determine whether or not a manufacturing defect exists.
There are no warranties other than those expressly set forth above. NE Kids expressly disclaims all implied warranties, including, without limitation, implied warranties of merchantability or fitness for a particular purpose.
Limitations of damages:The warranties and remedies set forth are exclusive and in lieu of all others, oral, written, express or implied, in no event will NE Kids be liable to you for any damages, including incidental or consequential damages, arising out of the use or inability to use this product. In no event will NE Kids’ responsibility exceed the purchase price of the product or its replacement.
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Except for such other rights, the remedies provided under this warranty state the limit of NE Kids’ responsibilities.