I have received your responses, and I would like to send you a short note to say thanks for your courteous email, and making this situation right. In today’s pressured world, many customers (including myself) are quick to criticize and slow to praise. Your response was above and beyond fair. You have resolved my problem and transformed dissatisfaction into satisfaction. Thank you for being a wonderful sales manager. I look forward to doing business with your company in the future.
- Britini Vitullo 4/8/2014,