Just a note, to inform you about the wonderful job Ms. Hilary Huff is giving to your clients. Customer (good) service is disappearing, it is so refreshing to find a person that actually listens to you and make you feel like the only client she is dealing with. This is a breath of fresh air, Ms. Huff was not only courteous but efficient and she did as she promised me she solved the "problem" I was having, she saw I was concerned and made me feel aware of this. I will certainly tell you that I will pass this demonstration of excellent service to all of my friends. I would like for you to give her recognition in whatever manner you do this with people that excel. I must add that I complain also, but it is only fair to do both. I mean what I say and I say what I mean. I will put a note on Angie's List. I am sure many people will be happy to know this.
- Susana Sparks, 8/26/2014,