I could not be happier with Kellie Mead!
Kellie helped me cancel an order and credit my credit card.
Now anyone can be attentive, courteous and professional when they are taking an order, but it takes a special customer service consultant to be all those things when she is cancelling an order.
Even more impressive, Kellie helped expedite my cancellation and credit when I was planning to buy from a different web site!
That is dedication.
If the price difference was not almost $300, I would have stayed with Kellie and not cancelled (your manufacturer, Fine Art Lamps, is selling direct below your cost so that you cannot price match).
But I will be back to your web site again soon thanks to the exceptional way I was treated on my first visit.
Hire more like Kellie (if you can find them).
- Deborah L. Dillon, 11/11/2015,