Southern Motion Furniture Warranty

02/24/2018

Warranty Information

Limited LIFETIME Warranty

The black metal patented parts of the RECLINING MECHANISM carry a Limited LIFETIME Warranty. The reclining mechanism is warranted to be free of defects for as long as you, the original consumer, own the furniture.

Five Year

Sleeper mechanisms, mattresses, cushions, wooden frame components and springs are warranted to be free of defects in materials and workmanship for FIVE (5) years from the date of sale.

One Year

Motors, massage units, wiring, hand wands and all other electrical components are warranted to be free of defects in manufacturing and workmanship for ONE (1) year from the date of sale.

Fabric / Leather

Southern Motion warrants all our upholstery fabrics and leathers against defective materials and workmanship for ONE (1) year from the date of purchase. This warranty covers seam failure, fabric separation and nap loss. Excluded from warranty are cover pilling, fading, stretching and dye lot variations.

Natural markings such as scars, brands, grain variations, wrinkles, bug bites, etc., will be considered normal characteristics and not construed as defects. Nature's trademarks leave no two cowhides the same, so color variations could occur. 

Where there is evidence of excessive soiling, improper cleaning, abuse, or where the fabric or leather has had some form of chemical applied, the fabric / leather warranty will not apply.

Service

Southern Motion will honor reasonable and customary labor charges for a period of one year from the original date of sale for the purpose of repair or replacing warranty parts. A Southern Motion dealer should perform warranty service.

Residential Use Only

Southern Motion designed this product for placement for residential use only. Placement in rental property, institutions or any other excessive application voids our warranty.

 

Claims

Claims for service must be accompanied by proof of purchase to satisfy warranty requirements. We reserve the right to require defective parts be returned to the factory upon request.

In the event of improper use or damage after the sale, this warranty does not apply. Also, this warranty does not cover pick up, inspection, cartoning or freight charges. Should you have any question concerning this warranty, please contact your local authorized Southern Motion dealer.

 

For further information, contact your local Southern Motion dealer or write to:
Southern Motion
Service Department
P. O. Box 1064
Pontotoc, MS 38863