Lifetime Limited Warranty – Frames, Springs, & Mechanisms
Frames, spring systems, motion mechanisms, and specific fixtures are under warranty to be free from manufacturing defects for the life of the product (this includes, but may not be limited to, swivel bases, swivel/rocker bases and sleep sofa mechanisms).
5-Year Limited Warranty – Cushion Cores
Foam cores in cushions are under warranty to be free from manufacturing defects and against the loss of foam resiliency for five (5) years. While foam will soften, it should not lose its resiliency – the ability to recover from compression. Polyester wraps, used to create surface softness, will, over time, lose some of the initial loft, which may contribute to cushion flattening and wrinkling.
1-Year Limited Warranty – Fabrics, Filling Materials & Fastenings
Upholstery fabrics are under warranty for one (1) year against seam slippage, fraying and dye transfer, but only if any cleaning conforms to industry standard methods. This warranty does not cover wearing, wrinkling, fading, pilling, or fabric that has been treated with a dealer or consumer applied soil repellent.
DISCLAIMER OF WARRANTIES:
Sam Moore Furniture Industries (SMFI) does not warrant or guarantee fabric or other materials (the "fabric")
supplied to SMFI by its customers which is incorporated into products manufactured and sold by SMFI, whether for residential or commercial application, as to wearing quality of any cover material, fading/color fastness, soil resistance, reaction to additional fabric protection of flame-retardant treatments, or compliance with federal, state or local laws relating to flammability. We also DO NOT guarantee color from one dye lot to another. Consequently, we will not be able to honor adjustments, claims or credits for complaints regarding these properties. SMFI MAKES NO WARRANTIES WHATSOEVER WITH RESPECT TO THE FABRIC, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.