Express Limited Warranty March 1, 2013
This Express Limited Warranty applies to Lexington Home Brands (“Lexington”) case goods and upholstered furniture products that have been purchased from a factory-authorized dealer. This includes products manufactured or marketed under the Lexington brand as well as all licensed brands manufactured or marketed by Lexington. Rights under this warranty apply only to the original purchaser and must be pursued through the authorized dealer of original purchase. Under the terms of this limited warranty, Lexington warranty obligations are limited to the terms set herein. Specifically Lexington may repair the item, replace the item, or offer an allowance for the original consumer to retain the item in “as-is” condition. Such choice of repair, replacement, or allowance is strictly at the sole discretion of Lexington.
No Implied Warranties
THIS WARRANTY IS THE ONLY WARRANTY PROVIDED BY LEXINGTON. THE WARRANTY AND REMEDIES SET FORTH HEREIN ARE EXCLUSIVE, AND ARE IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUATORY, EXPRESS OR IMPLIED. NO EMPLOYEE, REPRESENTATIVE, AGENT, DEALER OR ANY OTHER PERSON HAS THE AUTHORITY TO ASSUME OR INCUR ON BEHALF OF LEXINGTON ANY OBLIGATION OR LIABILITY IN PLACE OF, OR ADDITION TO, THIS WARRANTY, OR TO MODIFY IT IN ANY WAY. LEXINGTON EXPRESSLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND THAT THE GOODS ARE FIT FOR ANY PARTICULAR PURPOSE. LEXINGTON ASSUMES NO RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IF LEXINGTON CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS WARRANTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR HOW LONG AN IMPLIED WARRANTY MAY LAST, SO THESE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
CASE GOODS PRODUCTS - Specific Provisions
Case Goods – Limited One (1) Year Warranty
Subject to the General Limitations contained herein, Lexington warrants the products covered by this warranty to be free from defects in material and workmanship for a term of one (1) year from the date of purchase by the original purchaser.
UPHOLSTERED PRODUCTS - Specific Provisions
Frame - Limited Lifetime Warranty
Subject to the General Limitations contained herein, the upholstery frame is warranted by Lexington against defects in materials and workmanship for the life of the product to the original purchaser, as long as it remains upholstered in the original fabric or leather, and is used under normal wear and normal conditions.
Spring System – Limited Lifetime Warranty Subject to the General Limitations contained herein, the spring system in the upholstery frame is warranted by Lexington against defects in materials and workmanship for the life of the product to the original purchaser, as long as it remains upholstered in the original fabric or leather, and is used under normal wear and normal conditions.
Cushions - Limited Five (5) Year Warranty Lexington uses premium high-resiliency cushioning materials in all its cushion constructions. Subject to the General Limitations contained herein, cushions are warranted by Lexington against the abnormal loss of resiliency for five (5) years from the date of purchase by the original purchaser, as long as the cushion is used under normal wear and normal conditions. Abnormal wear and loss of resiliency should not be confused with flattening of the foam and fibers, which are considered normal wear and are not considered defects under this warranty.
Motion Mechanisms - Limited Three (3) Year Warranty Subject to the General Limitations contained herein, motion mechanisms, including mechanisms for swivel chairs, swivel rockers, desk chairs, reclining chairs and sleep sofas are warranted to be free from defects in workmanship, materials and construction for three (3) years from the date of purchase by the original purchaser, as long as the upholstered furniture is used under normal wear and normal conditions.
Fabric and Leather – Limited One (1) Year Warranty
Subject to the General Limitations contained herein, fabric and leather coverings, (excluding Customer’s Own Material), are warranted to be free of manufacturing defects for one (1) year from the date of purchase by the original purchaser against seam slippage, mis-weaves, breakdown, shrinkage, loss of nap, and dye transfer as long as the upholstered furniture is used under normal wear and normal conditions.
How much do you charge for delivery?
HomeGalleryStores.com is strictly an online furniture retailer. We have built relationships with furniture manufacturers from all over the world, to be able to offer a wide variety of furniture, for our customers from the convenience of their home at the very best prices.
How would my furniture be delivered?
The majority of items offered on our website will be delivered and set up in your home with a professional furniture delivery company. You will be contacted in advance to schedule a delivery appointment. At the time of delivery, your furniture will be brought to the room of your choice, assembled, and we will remove the packaging materials when we are done. If you see "FREE DELIVERY AND SETUP" on the product page to the left of the "Add to Cart" button, you can rest assure this service will be included with your order at no additional cost! You will be thankful when we are hauling in that new 500-pound china cabinet, not you! We obviously pay a lot more for this service then our competitors do, whom only drop the furniture at your curb. We simply believe it is worth the extra expense to make sure that our customers are happy and that furniture arrives right the first time. Home Gallery Stores will work tirelessly to make sure that you have a positive experience working with us.
Smaller items (and office furniture from Bush and Bestar as well as all TOV orders), that list "FREE HOME DELIVERY" will ship via FedEx, UPS, or LTL service. If assembly is required it will be the customer's responsibility to assemble the furniture. Only a small percentage of our orders ship this way, however, we do offer items that it's simply not economical to do a white glove delivery.
Where do you deliver?
We deliver anywhere in the continental 48 states. Delivery is currently not available to Alaska or Hawaii. However, we have many international customers who heard about us, or found our great deals online. Home Gallery Stores will work with your selected freight forwarder, and will deliver your order to them at no charge!
How long does it take to receive my furniture?
In-Stock items usually ship within 2 to 7 days. Delivery time to your home is generally 2 to 4 weeks from when your order is placed (based on where you are located). We have over two dozen distribution centers, and if you are fortunate to live near one of them it is very possible that you will receive your order in less then 2 weeks! Since Inventory changes frequently we will provide an estimated ship date when you place your order. We will send you updates via e-mail as soon as they are available and keep you updated as the order moves along.
For more information on delivery, please call our friendly staff at (804) 249-4444 or email [email protected] and we will be happy to answer any questions or assist you in placing your order.