If your product has a manufacturer's defect, contact the store where you purchased it and they'll be able to assist solving any problem you might be having. Our commitment is to quality and satisfaction. Our goal is to never hear from you! However, if we do hear from you, our legal team wants you to know the following:
Casegoods (Limited lifetime warranty against manufacturer defects)
Dining Room (1yr Warranty against manufacturer defects)
Fireplace Inserts(1yr Warranty against manufacturer defects) This product is designed for indoor use only and should be kept out of direct sunlight, excessive heat, cold or dampness. Outdoor use or any of such conditions void the manufacturer's warranty.
This product is designed for non-commercial use only. Any commercial use voids the manufacturer's warranty. This warranty is limited to the original purchaser only and will remain in effect as long as the product is owned by and is in the possession of the original purchaser with the original sales receipt. Any transfer of ownership or possession terminates the warranty.
Legends Furniture assumes no responsibility for damages due to modification, misuse or neglect of this product, any of which conditions void the manufacturer's warranty. Subsequent property damage liability is expressly excluded from this warranty.
All returns must be approved through our authorization system and it is the responsibility of the consumer to provide packaging and transportation back to the factory. Legends Furniture's sole obligation under this warranty is limited to repair of any manufacturer's defect, or in its discretion, replacement of the item with a comparable product. Legends Furniture assumes no liability, and expressly disclaims any responsibility for consequential or incidental damages, except where otherwise provided by law. Legends Furniture reserves the right to modify dimensions, materials, designs, finishes and prices at any time, at its sole discretion.
CAUTION! All casters, excess stain, and sawdust must be removed prior to consumer use. Casters are intended for manufacturing and transport only. Legends Furniture assumes no liability for damage or injury due to failure to remove casters, excess stain, or sawdust.
How much do you charge for delivery?
HomeGalleryStores.com is strictly an online furniture retailer. We have built relationships with furniture manufacturers from all over the world, to be able to offer a wide variety of furniture, for our customers from the convenience of their home at the very best prices.
How would my furniture be delivered?
The majority of items offered on our website will be delivered and set up in your home with a professional furniture delivery company. You will be contacted in advance to schedule a delivery appointment. At the time of delivery, your furniture will be brought to the room of your choice, assembled, and we will remove the packaging materials when we are done. If you see "FREE DELIVERY AND SETUP" on the product page to the left of the "Add to Cart" button, you can rest assure this service will be included with your order at no additional cost! You will be thankful when we are hauling in that new 500-pound china cabinet, not you! We obviously pay a lot more for this service then our competitors do, whom only drop the furniture at your curb. We simply believe it is worth the extra expense to make sure that our customers are happy and that furniture arrives right the first time. Home Gallery Stores will work tirelessly to make sure that you have a positive experience working with us.
Smaller items (and office furniture from Bush and Bestar as well as all TOV orders), that list "FREE HOME DELIVERY" will ship via FedEx, UPS, or LTL service. If assembly is required it will be the customer's responsibility to assemble the furniture. Only a small percentage of our orders ship this way, however, we do offer items that it's simply not economical to do a white glove delivery.
Where do you deliver?
We deliver anywhere in the continental 48 states. Delivery is currently not available to Alaska or Hawaii. However, we have many international customers who heard about us, or found our great deals online. Home Gallery Stores will work with your selected freight forwarder, and will deliver your order to them at no charge!
How long does it take to receive my furniture?
In-Stock items usually ship within 2 to 7 days. Delivery time to your home is generally 2 to 4 weeks from when your order is placed (based on where you are located). We have over two dozen distribution centers, and if you are fortunate to live near one of them it is very possible that you will receive your order in less then 2 weeks! Since Inventory changes frequently we will provide an estimated ship date when you place your order. We will send you updates via e-mail as soon as they are available and keep you updated as the order moves along.
For more information on delivery, please call our friendly staff at (804) 249-4444 or email [email protected] and we will be happy to answer any questions or assist you in placing your order.